Refund policy
Return & Refund Policy
Last Updated: July 26, 2026
Thank you for shopping with A Tech.
We strive to ensure that every product arrives in perfect condition. If your order is delivered damaged or broken, we are here to help.
Eligibility for Returns
We only accept returns and issue refunds if:
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The item was delivered damaged, broken, or defective.
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You contact us within 48 hours of receiving your order.
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You provide clear photos or videos showing the damage, including the product and its packaging.
Non-Returnable Items
We do not accept returns or refunds for:
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Items damaged after delivery.
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Incorrect use, misuse, or accidental damage by the customer.
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Change of mind or no longer wanting the product.
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Minor cosmetic imperfections that do not affect the product's functionality.
Refund Process
Once we review and approve your claim, we will:
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Offer a full refund, or
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Send a replacement item at no additional cost, depending on the situation and product availability.
Refunds will be processed using the original payment method whenever possible.
How to Request a Return
To request a return or refund, please contact us with:
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Your order number.
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A brief description of the issue.
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Clear photos or videos showing the damaged item and its packaging.
You can contact us at:
Email: atech.customerserviece@gmail.com
Shipping Costs
If the item was delivered damaged or broken, any approved return shipping costs (if required) will be covered by us.
Contact
If you have any questions about this Return & Refund Policy, please contact us at:
Email: atech.customerserviece@gmail.com